Order Cancellation Policy

Order Cancellation Policy

At Bunti Fabrics, we prioritize customer satisfaction and strive to provide a seamless shopping experience. However, we understand that circumstances may arise where you need to cancel your order. Please review our order cancellation policy carefully:

1. Order Cancellation by Customer:

  • Before Order Processing:

    • Customers can cancel their orders within 24 hours of placing the order by contacting our customer support team.
    • A full refund will be issued if the order is canceled before processing begins.

  • After Order Processing:

    • Once the order is processed or production has begun (for custom or made-to-order items), cancellations may not be accepted. However, you can contact us to discuss your case, and we will do our best to assist you.

2. Order Cancellation by Bunti Fabrics:

  • We reserve the right to cancel an order in the following scenarios:
    • If the product is out of stock.
    • In case of inaccurate or incomplete information provided by the customer.
    • Due to unforeseen circumstances, such as technical issues or payment processing errors.
  • Customers will be notified immediately, and any payments made will be fully refunded.

3. Refund Policy for Canceled Orders:

  • Refunds for canceled orders (if eligible) will be processed within 7-10 business days after confirmation.
  • Refunds will be issued to the original payment method used at the time of purchase.

4. Non-Cancelable Items:

  • Orders for customized or made-to-order products cannot be canceled once production has begun.
  • Clearance or sale items are non-refundable and cannot be canceled.

5. How to Request a Cancellation:
To request a cancellation, please contact our customer support team via:

  • Email: wecare@buntifabrics.com
  • WhatsApp: 0330 0112535
    Provide your order number and reason for cancellation for prompt assistance.

6. Important Notes:

  • Bunti Fabrics holds the right to update or amend this cancellation policy at any time without prior notice.
  • For international orders, cancellation policies may vary. Please contact customer support for detailed information.

We thank you for shopping with Bunti Fabrics and appreciate your understanding of our policies. For any further inquiries, feel free to reach out to us!